Auto Rental News
MenuMENU
SearchSEARCH

ICRS Keynote Speaker Breaks Barriers to Overcome Adversity

USAF fighter pilot Michelle “MACE” Curran will bring lessons of how overcoming fears can propel success in her keynote presentation at the International Car Rental Show.

December 12, 2023
ICRS Keynote Speaker Breaks Barriers to Overcome Adversity

USAF fighter pilot Michelle "MACE" Curran spent over a decade flying high performance fighter aircraft, including a combat tour in Afghanistan. From 2019-2021, she flew as the only female pilot for the Air Force Thunderbirds and performed for millions across the country and internationally.

Photo: Michelle Curran

3 min to read


In her 13 years of being a fighter pilot in the U.S. Air Force, Michelle “MACE” Curran fought two enemies that can be more dangerous than an enemy flyer: Fear and self-doubt.

These adversaries can also combat many businesspeople pressured to hire the right people, create a cohesive team, and perform at a high level while doing more with less. Curran will share her frontline stories on April 16 during the International Car Rental Show at Horseshoe Las Vegas. The keynote is presented in partnership with 1st Source Bank.

Ad Loading...

Curran spent over a decade flying high performance fighter aircraft, including a combat tour in Afghanistan. From 2019-2021, she flew as the only female pilot for the Air Force Thunderbirds and performed for millions across the country and internationally.

“We're kicking off the 2024 ICRS with a fresh approach," said Chris Brown, associate publisher of Auto Rental News and ICRS conference chair. “MACE will share her incredible life experience to inspire us to overcome obstacles — which we'll weave through the rest of the event and take it home to empower our business and personal lives.” 

“1st Source Bank is honored to partner with the ICRS team to bring Michelle ‘Mace’ Curran’s inspiring story and relatable business insight to our vehicle rental community!” said Kirk Browning, vehicle fleet finance president at 1st Source Bank’s Specialty Finance Group.

“MACE’s example of commitment to excellence, growth mindset, teamwork, preparation, precise execution, building trust, overcoming adversity, and pushing beyond self-limiting beliefs, will serve as a catalyst for attendees to accelerate and elevate themselves and their vehicle rental businesses,” added Chris Craft, president & chief operating officer of 1st Source Bank’s Specialty Finance Group.

Flying Through Fear

Curran’s presentation, titled “Flying Through Fear: How Vulnerability Fuels Success,” delves into how true success hinges on each team member’s ability to let go of fear, be bold, and expand their comfort zone.

Ad Loading...

Curran's evolution from struggling with a crippling fear of failure to fly aircraft inverted only inches from other aircraft at 500 mph will inspire attendees to get comfortable being uncomfortable.

Photo: Michelle Curran

Like most people, business owners, operators, and employees will struggle with self-doubt and imposter syndrome at some point, according to Curran’s message.

Curran battled these obstacles while attempting to find her identity in a high-performance, type-A culture.

Her evolution from struggling with a crippling fear of failure to fly aircraft inverted only inches from other aircraft at 500 mph will inspire attendees to get comfortable being uncomfortable.

Curran has also been named the Distinguished Alumna of the Year by the University of St. Thomas in 2021. She has been featured on several well-known media platforms, including The Kelly Clarkson Show, CBS Evening News, and Glamour.

Before joining the Thunderbirds, Curran was a combat-proven fighter pilot completing missions across Europe, Asia, and the Middle East. She has a passion for pushing her limits, inspiring others, and changing lives.

Ad Loading...

Since transitioning out of the military, she has founded her company, Upside Down Dreams, and is committed to empowering men and women of all ages to overcome obstacles and the fear of failure.

The International Car Rental Show will be held April 15-17, 2024 at Horseshoe Las Vegas.

More Rental Operations

thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
Ad Loading...
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
Ad Loading...
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
plane, palm trees, car rental sign
Rental Operations•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Team members of U-Save's new franchise
Rental Operations•by Staff•September 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
Ad Loading...
A traveler searches for rental cars with an AI bot
Rental Operations•September 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
Ad Loading...