Auto Rental News
MenuMENU
SearchSEARCH
Enter keywords to search across all content
NewsMay 5, 2015

JUCY Named Top Rental Service in New Zealand

New Zealand-based JUCY Rentals has been named best in class for car rental services in New Zealand’s 2015 Quality Service Award Survey.

Read More →
NewsApril 1, 2015

Avis Tops Customer Loyalty Index for 16th Consecutive Year

For the 16th consecutive year, Avis Car Rental has maintained its No. 1 car rental status in the Brand Keys Customer Loyalty Engagement Index, which examined 540 brands in 64 categories.

Read More →
NewsApril 1, 2015

Super Cheap Rental Uses Social Media for Customer Support

Los Angeles-based Super Cheap Car Rental will be using a variety of social media platforms (Facebook, Twitter, WeChat, etc.) to answer questions and connect with the rental community.

Read More →
Ad Loading...
NewsMarch 24, 2015

Budget Upgrades Website to Improve Customer Experience

To provide a better customer experience, Budget Car Rental has announced website enhancements, including a "Get a Receipt" section, a more user-friendly calendar and a "My Activity" landing page.

Read More →
NewsFebruary 13, 2015

Enterprise Buys Triangle to Expand Southeast Footprint

Enterprise Holdings announced it has acquired Triangle Rent A Car, based in Raleigh, N.C. The purchase includes the Triangle brand, locations, websites and a majority of its fleet, including its van and truck rental business.

Read More →
NewsJanuary 28, 2015

Enterprise Recognized for Leadership at Travvy Awards

Enterprise Holdings received two top honors at the 2015 Travvy Awards Gala, including Best Domestic Car Rental Company and Most Innovative Car Rental Executive Award.

Read More →
Ad Loading...
Articlesby Amy HercherJanuary 13, 2015

Redesigned Economy Location Ups Customer Experience

Recently updating its facility, Orlando Airport's Economy Rent A Car location now features a customized coffee shop serving more than your regular cup of Joe.

Read More →
Articlesby Chris BrownJanuary 13, 2015

Why Did Customer Satisfaction Drop in the Latest J.D. Power Survey?

While satisfaction in the 2014 survey bucked an overall positive trend, a few survey insights show a more complete picture.

Read More →
Articlesby Chris BrownNovember 17, 2014

Car Rental Marketing 3.0

Your customers are your best salespeople. Do you know how to motivate them to tell other people about you?

Read More →
Ad Loading...
Newsby Amy HercherNovember 12, 2014

Auto Rental News Presents 2014 Professional of the Year Awards

During Tuesday’s awards ceremony at the 2014 Auto Rental Summit in Hollywood, Fla., four car rental employees were honored as Professional of the Year Award winners. Demonstrating outstanding customer service, these four winners were chosen from three car rental business categories (franchise, corporate and independent).

Read More →