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Outline of a multi-colored smart phone screen next to large lettering, "Rent A Car Here."
Auto Rental Focusby Martin RomjueApril 2, 2026

‘Zero Friction’ Is The New Buzz Phrase for ICRS

This year’s International Car Rental Show hits the hot buttons on industry change and challenges.

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Logo collage of ARN, Industry Newsmakers, and ICRS
Videosby Martin RomjueFebruary 11, 2026

AI Appeals To More Car Renters

In a recent Car Trawler survey, two-thirds of respondents who used AI to research cars or transfers reported a positive experience. They cited clearer price comparisons and easier vehicle choices as key benefits.

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Woop logo with giant smartphone displaying rental cars.
Newsby News/Media ReleaseFebruary 9, 2026

Woop Drive Starts Digital App-Based Car Rentals

The car rental platform removes some of the biggest pain points for car renters and travelers on a platform that it launched this year.

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Auto Rental Focusby Martin RomjueOctober 17, 2025

Meet Jul-IA, The Attentive Agent Moving Into Car Rental Operations

As AI gains knowledge and reach, it’s ready to be promoted from a rental car agent to a back-office manager.

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Articlesby Amy HercherJune 13, 2024

Tips for Adding Self-Service Rentals

ICRS 2024: Rental companies can learn more about self-service technology and software from system providers and then try out the technology on some rental vehicles at their locations.

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Newsby News/Media ReleaseJuly 19, 2023

What Would Millennial and Gen Z New Yorkers Rather Do Than Stand in Line for a Rental Car?

A recent survey revealed the frustrations of younger New Yorkers waiting at the rental car counter as the busy summer travel season gets in full swing.

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ArticlesJune 29, 2023

Contactless Rentals: A Catalyst to Rethink the Customer Journey

Here are seven suggestions on how to improve the customer experience and success of contactless rental transactions.

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Auto Rental Focusby Chris BrownDecember 7, 2022

What Does the New Normal Look Like for Car Rental?

Market conditions are pointing to a return to some semblance of normal in 2023. Don’t let it get you complacent.

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Articlesby StaffOctober 17, 2022

Liigu: Contactless Services Look to Expand in Future Car Rental Market

Liigu, an app-based mobility service, sees that rental car customers and rental providers are turning their attention more toward contactless solutions for accessibility and saving time.

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ArticlesAugust 15, 2022

One Year In: Five Takeaways from One Rental Company's First Year of Business

Keyless car rental company Liigu reflects on its first anniversary and the five main lessons learned about running a successful rental business.

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