Rugged Rental won the 2020 CRX Renter Rated Award for the fifth time in six years. Rugged was also the overall winner in 2015, 2017, 2018, 2019, and 2020. It came in 2nd in 2016.
The winners are as follows:
- Overall: Rugged Rental Salt Lake City
- Best Staff: AAMCAR New York
- Best Vehicles: Affordable Rent-A-Car Salt Lake City
- Recommend: Florida Premium Rentacar Miami
"This speaks volumes about our people and the way they treat our valued customers," Chad Knavel, VP/GM of Rugged Rentals, said in a statement. "We strive to do things differently and knowing that what we do is noticed and appreciated by our customers is very gratifying. We have an amazing staff here, and this award is attributed to their dedication in making sure our customers have an exceptional rental experience. We are honored and humbled to have received this award."
Renter Rated is an exclusive program that allows renters to review and rate their CarRentalExpress.com rental in nine categories using one to five stars, along with an opportunity to provide written comments about the rental.