Auto Rental News
MenuMENU
SearchSEARCH

Watchdog Groups Call for Rental Car Data Protection

According to a joint statement issued today, Consumer Watchdog joined Privacy International and other public interest groups in an international call for car rental companies to protect the privacy of driver and passenger data their rented vehicles collect.

by Staff
December 6, 2017
Watchdog Groups Call for Rental Car Data Protection

Photo courtesy of Pixabay.

2 min to read


According to a joint statement issued today, Consumer Watchdog joined Privacy International and other public interest groups in an international call for car rental companies to protect the privacy of driver and passenger data their rented vehicles collect.

Photo courtesy of Pixabay.

"Today's cars are little more than rolling computers that amass huge amounts of information," said John M. Simpson, Consumer Watchdog's privacy and technology project director.  "When you rent a car, you must have the right to control how that extremely revealing data is used."

Privacy International, Consumer Watchdog and the other groups sent joint letters to rental car companies and auto manufacturers telling them that:

•    Car rental companies and carshare services should delete driver and passenger information when drivers return cars.
•    They should provide clear and simple instructions to customers about how they can delete their personal data, as well as any passenger's data.
•    Car rental companies and carshare services should minimize their data processing and only process personal data with driver/passenger unambiguous consent, or if strictly necessary for the delivery of the service.
•    They should adopt privacy-by-design, including taking measures to protect personal data from unauthorized access.
•    Car manufacturers should also make removal of all personal data clear and simple for drivers and passengers to do, with a data deletion button.

The groups' letters came after an in-depth study, "Connected Cars: What Happens to Our Data on Rental Cars," by the London-based Privacy International.  The report was also given to the United Kingdom's Information Commissioner.

The report noted:
"The car industry is undergoing seismic change. Autonomous vehicles grab the headlines. Yet in conversations around the Internet of Things, the increasingly connected nature of transportation receives insufficient attention. The focus is on the home and work place. Yet cars, still considered private places, are the next gold rush for data miners, with a variety of different companies hungry for your data. Thus, there are a wide variety of privacy-related implications of connected cars, from those that are super connected, to those with basic infotainment systems."

Read Privacy International's research report here.

More Rental Operations

Photos of Martin Romjue and Denis Gjoni on opposite sides of large headline for the video.
Rental Operationsby Martin RomjueJune 17, 2026

Stop Losing Money On Rental Tolls

Regardless of your rental fleet size and structure, fleet managers, executives, and owners can gain valuable insights into an often-overlooked area of fleet operations.

Read More →
Richard Lowden gesturing on stage in front of a red curtain at the Gaylord Texan Resort near Dallas.
Rental Operationsby Martin RomjueJune 12, 2026

Rethink The Future To Avert A Race To The Bottom

Rental car operators heard a sobering industry message and a stern challenge at the close of the International Car Rental Show.

Read More →
John Possumato holding microphone while asking a question during a live conference session at the ICRS Show.

DriveItAway, Free2move Plan Shared Fleet Program for Independent Rental Fleet Operators

Vehicles would be placed with participating rental operations to support car renter demand and provide additional fleet capacity.

Read More →
Ad Loading...
Close-up of a Jeep Wrangler front grille and headlight with text noting Stellantis’ recall of 1.3 million Jeep vehicles worldwide over a potential fire risk tied to power steering wiring.
Fleet Acquisitionby StaffJune 10, 2026

Stellantis Recalls 1.3 Million Jeep Vehicles Worldwide Over Fire Risk

Stellantis is recalling more than 1.3 million Jeep Wrangler and Gladiator models worldwide over a fire risk linked to power steering pump wiring.

Read More →
Franchisee standing with yellow U-Save branded sign in front of the rental car outlet.

Green Motion And U-Save Open Rental Operations In Guatemala

The brands will open their first rental car outlets in the country at La Aurora International Airport in Guatemala City.

Read More →
An airplane parked at a gate next to large headline and bullet points about study highlights.

U.S. Business Travel Drives $623 Billion+ in Economic Impact as Spending Reaches $538 Billion

The data also underscores the industry’s strong multiplier effect across the U.S. economy, revealing that each dollar invested in business travel in 2024 generated $1.16 in GDP.

Read More →
Ad Loading...
Green and black bar graphs show May 2025 v. 2026 fleet vehicle sales into commercial, rental, and government fleet sectors.
Fleet Acquisitionby Martin RomjueJune 3, 2026

Rental Fleet Sales Skating Just Above 2025 Levels

The U.S. economy's continued growth and positive business investment are creating a favorable environment for fleet vehicle demand.

Read More →
Interviewer Martin Romjue and guest Ryan Kerzner on both sides of a title page with large lettering.
Rental Operationsby Martin RomjueJune 3, 2026

Grow Your Rental Business Beyond Cars

Rental fleet operations are facing numerous evolving challenges and opportunities from AI technology to rate and revenue management, to customer service and business growth.

Read More →
An AI-imaging tunnel instantly scans a car for damages at Wenn's location in Lithuania.
Rental OperationsJune 2, 2026

Using AI to Create Clarity, Not Conflict, in Rental Car Damage

Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.

Read More →
Ad Loading...
Close up of a high-tech vehicle console with a remote key.
Rental OperationsJune 1, 2026

Get Ready To Roll: No Stopping Self-Driving Rental Cars

The autonomous mobility technology revolution will move at its own pace, but sooner rather than later.

Read More →
Ad Loading...