Auto Rental News
MenuMENU
SearchSEARCH

California Attorney General and Fox Rent A Car Reach Settlement

Fox has agreed to pay restitution and fines stemming from unfair business practices in regards to GPS tracking and improper sales of insurance.

by Staff
November 14, 2006
2 min to read


Fox Rent A Car and the California Attorney General’s office have settled a complaint initiated by San Mateo County and the State of California. In the complaint, Fox Rent A Car was accused of unfair business practices, and in the course of business, using GPS tracking units in their rental fleet. Fox has agreed to pay limited restitution and fines.

Eligible for restitution will be patrons whose movements were tracked by a global positioning system (GPS) device and who had to pay a surcharge for violating Fox’s restriction on traveling outside California, Arizona and Nevada. Civil Code section 1671 prohibits assessment of such “liquidated damages penalties.” In this case, the surcharge violated the statute because it had no connection to any damages allegedly caused by a driver’s violation of the travel restriction, according to the Attorney General.

Ad Loading...

The $700,000-plus settlement also requires the defendants to reimburse former customers who were forced to purchase insurance, according to the California Attorney General’s office. Civil Code section 1936(n) prohibits rental companies from requiring customers to buy insurance or similar products.

Further, former customers may receive compensation for charges for alleged vehicle damage that Fox did not tell consumers about until months after they returned rentals.

The use of GPS and other electronic tracking devices in rental cars is restricted under Assembly Bill 2840 that took effect January 1, 2005. The law permits the devices to be used only for specific purposes, such as tracking down lost or stolen vehicles and bars use of the devices to track renters’ movements or to assess penalties arising from renters’ use of the vehicle.

According to a statement made by Fox, the company used the GPS devices for a period of six months in 2004, prior to a 2005 law that placed restrictions on the use of GPS devices in California.

Mark Mittleman, Fox’s attorney said, “The matter was resolved in order to move on and end the litigation.”

More Rental Operations

Photos of CEOs Colm Brady and Francois Kruger on a blue background and above a headline.
Telematicsby News/Media ReleaseMay 22, 2026

RentalMatics, GeoInt Partner On Rental Car Speed Tracking Tech

Rental operators can now detect and act on speeding while vehicles are still on rent, thereby reducing fines, admin workload, vehicle wear, and safety risks.

Read More →
NextPass 407 ETR

NextPass Expands Toll Payment Service to Highway In Toronto

Fleets and consumer can use a transponder-less option when traveling between Canada and the U.S.

Read More →
A black Jeep is displayed at the Zubie-Bosch-TSD exhibit during the International Car Rental Show.

Zubie, PurCo Integrate Rental Damage Detection With Telematics

The combination brings actionable vehicle insights into PurCo’s PurInspect platform, improving damage detection and operational efficiency for rental fleets.

Read More →
Ad Loading...
50 states map showing LOR rates for each state with different shades of light to dark green

U.S. Length Of Rental (LOR) Declines Slightly in Q1 2026

LOR related to insurance claims overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.

Read More →
Illustration of a driverless futuristic front seat/dashboard view of other cars on a freeway with city skyline on horizon.

Hertz, Uber Deepen Roles In Self-Driving And Driver-Led Fleet Services

The business arrangement connects demand with scalable fleet management services and supports a range of mobility uses.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
Ad Loading...
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A black Audi SUV superimposed on a historic scene from downtown Tashkent, Uzbekistan.

Carwiz Sets Up Rental Operations In Central Asia

The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.

Read More →
A raging brushfire in the countryside.
Rental Operationsby Martin RomjueApril 30, 2026

Where Rental Fleets Must Adjust To Shifting Catastrophe Risks

West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.

Read More →
Ad Loading...
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Ad Loading...