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Articles•by Amy Hercher•July 8, 2016

Anatomy of a Customer Call

During the initial phone call, what are the do's — and the don’ts to avoid — to help a rental agent book the reservation and win a repeat customer?

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Articles•by Amy Hercher•July 8, 2016

2016 Auto Rental Summit: People, Process, Profits

Taking place Oct. 24-25, the 2016 Auto Rental Summit is moving to Orlando, Fla., with an agenda focused on fleet planning, recalls, risk, wage issues, and new technology solutions to boost utilization.

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Articles•by Chris Brown•July 8, 2016

New Business Models: Your Fleet, Skurt's App

The Los Angeles-based startup uses car rental companies' fleet to serve the new mobility market.

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Articles•July 8, 2016

Lobbying is Selling But to a Different Audience

Many of the steps you would use to prepare a traditional business pitch go into preparing for a policy pitch to elected officials.

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Articles•July 8, 2016

Car Rental Q&A: How Can Gamification Work for my Company?

Car rental operators ask questions relating to gamification and how the process can help motivate their workers.

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News•July 5, 2016

Green Motion Now Operating at San Diego Rental Center

U.K.-based car rental company Green Motion celebrates the opening of its latest U.S. car rental location at San Diego’s new Rental Car Center, which serves customers at San Diego International Airport.

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News•July 5, 2016

El Paso Airport Opens Rental Car Center

El Paso International Airport has opened its new consolidated rental car facility. The $45.9-million facility was funded by a customer facility charge.

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News•July 5, 2016

Personalized Car Rental App Launches on Google Play

Now available for Android users on Google Play, Carla’s mobile app provides car rental recommendations for users based on their travel needs.

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News•July 5, 2016

Enterprise Wins Top Honors at WAVE Awards

Enterprise Rent-A-Car earned top honors for Best Travel Agent Support and Highest Client Satisfaction at the 2016 TravelAge West WAVE Awards.

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News•July 5, 2016

Wisconsin Airport to Build Updated Rental Car Facility

Wisconsin’s Appleton International Airport has broken ground on a new rental car facility, which is set to open in spring 2017.

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