Related: Europcar Receives Gold Rating for Social, Environmental Responsibility
Rugged Rental Takes CRX Renter Rated Award, Again
AAMCAR, Affordable Rent-A-Car in Salt Lake City, and Florida Premium Rentacar in Miami also won awards based on customer ratings from CarRentalExpress.com rentals.
January 26, 2021
Rugged was also the overall winner in 2015, 2017, 2018, 2019, and 2020.
Photo courtesy of Rugged Rental.
1 min to read
Rugged Rental won the 2020 CRX Renter Rated Award for the fifth time in six years. Rugged was also the overall winner in 2015, 2017, 2018, 2019, and 2020. It came in 2nd in 2016.
The winners are as follows:
Overall: Rugged Rental Salt Lake City
Best Staff: AAMCAR New York
Best Vehicles: Affordable Rent-A-Car Salt Lake City
Recommend: Florida Premium Rentacar Miami
"This speaks volumes about our people and the way they treat our valued customers," Chad Knavel, VP/GM of Rugged Rentals, said in a statement. "We strive to do things differently and knowing that what we do is noticed and appreciated by our customers is very gratifying. We have an amazing staff here, and this award is attributed to their dedication in making sure our customers have an exceptional rental experience. We are honored and humbled to have received this award."
Renter Rated is an exclusive program that allows renters to review and rate their CarRentalExpress.com rental in nine categories using one to five stars, along with an opportunity to provide written comments about the rental.
More Rental Operations
Brazilian Executive MBA Targets Growing Domestic Rental Car Industry
Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.
Read More →
Green Motion Expands Into Japan With Master Franchise Agreement
Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.
Read More →
ACRA Carrying Fuller Industry Load As AI and EVs Lurk In Future
The leading car rental professional business group details an active legislative, regulatory, and macro-trends agenda affecting car rental operators.
Read More →
World Cup Travel Data Shows Longer Car Rentals and More One-Ways
A recent analysis of FIFA bookings found varied demand patterns that influenced rental car pricing.
Read More →
A Leveling Force: AI Morphs Into A Rental Car Profit-Seeker
Revenue managers can’t match the emerging AI tools gobbling lots of data that could counter the competitive race to the rate bottom.
Read More →
Stop Losing Money On Rental Tolls
Regardless of your rental fleet size and structure, fleet managers, executives, and owners can gain valuable insights into an often-overlooked area of fleet operations.
Read More →
Rethink The Future To Avert A Race To The Bottom
Rental car operators heard a sobering industry message and a stern challenge at the close of the International Car Rental Show.
Read More →
DriveItAway, Free2move Plan Shared Fleet Program for Independent Rental Fleet Operators
Vehicles would be placed with participating rental operations to support car renter demand and provide additional fleet capacity.
Read More →
Stellantis Recalls 1.3 Million Jeep Vehicles Worldwide Over Fire Risk
Stellantis is recalling more than 1.3 million Jeep Wrangler and Gladiator models worldwide over a fire risk linked to power steering pump wiring.
Read More →
Green Motion And U-Save Open Rental Operations In Guatemala
The brands will open their first rental car outlets in the country at La Aurora International Airport in Guatemala City.
Read More →