Auto Rental News
MenuMENU
SearchSEARCH

Smartcar, Coastr Partner for Contactless Rentals

Coastr CEO Biswajit Kundu Roy explains how the partnership will enable keyless entry while bridging systemic gaps in the rental ecosystem.

February 2, 2022
Smartcar, Coastr Partner for Contactless Rentals

Rental operators will be able to connect their vehicles to Smartcar through an app, then can give Smartcar permission to access vehicle data and lock and unlock car doors.

Photo courtesy of Smartcar

2 min to read


Coastr’s vehicle rental software has integrated with Smartcar to allow keyless entry, creating a contactless car rental experience for customers.

With Smartcar’s API, Coastr uses a single software-based integration to connect vehicle rental operators with connected cars across multiple car brands, according to a blog report by Smartcar. The partnership will enable the delivery of more connected mobility technology, which is a need in the vehicle rental industry.

Ad Loading...

“Smartcar is helping Coastr achieve our company’s mission by supplying technology to enable the integration of Coastr’s services with our app and connected cars,” said Biswajit Kundu Roy, CEO of Coastr.

To build a better car rental experience for the future, Coastr turned to technology to bridge some of the systemic gaps in the rental ecosystem: clunky customer experiences, legacy technologies, unorganized inventories, and fragmented operational data.

Coastr uses artificial intelligence and connected mobility solutions to help vehicle rental companies offer accessible options for customers in real-time. With Smartcar’s API, Coastr communicates with vehicles through the cloud to remotely provide travelers with a rental vehicle in pick-up locations that are more convenient for them, according to the blog.

“We at Coastr believe that everything can be API-enabled in the future,” said Kundu Roy. “With Smartcar, we found the perfect partner to help us deliver our vision of making vehicle rentals contactless and convenient.”

Rental operators can connect their vehicles to Smartcar through the “Coastr for Partners” mobile app. With a few clicks, they are taken to the Smartcar Connect authorization flow, where they can choose to give Smartcar permission to access vehicle data. In this case, the permission to lock and unlock car doors, according to the blog.

Ad Loading...

“One of our customers is using our Smartcar-powered product to enable contactless rentals to prevent customers from standing in queues and to provide 24/7 rentals,” said Kundu Roy. “This helps them save time and effort having to be present with customers for them to start booking.”

In addition to keyless entry with Smartcar, car connectivity has helped Coastr locate stolen vehicles, immobilize vehicles to prevent theft, enable predictive maintenance, and develop data-driven commercial fleet insurance for fleet operators.

More Rental Operations

Sixt H1 financial results
Rental Operationsby StaffAugust 14, 2026

Sixt Revenue Tops $2.4 Billion in First Half of 2026

Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.

Read More →
Bobby Klyce in memoriam image
Rental Operationsby Chris BrownAugust 13, 2026

In Memoriam: Bobby Klyce, Avis Licensee Legend

The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.

Read More →
Vibe coding webinar promo image
Rental Operationsby StaffAugust 12, 2026

How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]

A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.

Read More →
Ad Loading...
Globe image with Text: GBTA Business Travel Forecast

Car Rental Rates Forecast to Rise 3.6% in 2026 Before Easing in 2027

Car rental rates are projected to rise less than airfares and hotel rates in 2026, then become the only major travel category forecast to decline in 2027, according to projections from GBTA and ALTOUR.

Read More →
Car rental sign with financial graph in background
Rental Operationsby Chris BrownAugust 2, 2026

Avis Cuts Fleet as Summer Demand Trails Expectations

Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.

Read More →
car rental booking engine on computer screen with text: Bookings aren't the whole story
Rental OperationsAugust 1, 2026

Why Bookings Are Only the Start of the Rental Day

A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.

Read More →
Ad Loading...
Rental Operationsby Chris BrownJuly 31, 2026

This Is the Oldest Car Rental Advertisement You’ll Ever See

This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.

Read More →
A counter agent chats with a customer over a rental counter
Rental OperationsJuly 21, 2026

The Desk Upsell Is Costing Operators More Than it Earns

Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.

Read More →
U-Save Mauritius team

U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius

The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.

Read More →
Ad Loading...
Back view of a remote driver in front of a screen delivering a car to a location.

Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030

A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.

Read More →
Ad Loading...