Auto Rental News
MenuMENU
SearchSEARCH

Smartcar, Coastr Partner for Contactless Rentals

Coastr CEO Biswajit Kundu Roy explains how the partnership will enable keyless entry while bridging systemic gaps in the rental ecosystem.

February 2, 2022
Smartcar, Coastr Partner for Contactless Rentals

Rental operators will be able to connect their vehicles to Smartcar through an app, then can give Smartcar permission to access vehicle data and lock and unlock car doors.

Photo courtesy of Smartcar

2 min to read


Coastr’s vehicle rental software has integrated with Smartcar to allow keyless entry, creating a contactless car rental experience for customers.

With Smartcar’s API, Coastr uses a single software-based integration to connect vehicle rental operators with connected cars across multiple car brands, according to a blog report by Smartcar. The partnership will enable the delivery of more connected mobility technology, which is a need in the vehicle rental industry.

Ad Loading...

“Smartcar is helping Coastr achieve our company’s mission by supplying technology to enable the integration of Coastr’s services with our app and connected cars,” said Biswajit Kundu Roy, CEO of Coastr.

To build a better car rental experience for the future, Coastr turned to technology to bridge some of the systemic gaps in the rental ecosystem: clunky customer experiences, legacy technologies, unorganized inventories, and fragmented operational data.

Coastr uses artificial intelligence and connected mobility solutions to help vehicle rental companies offer accessible options for customers in real-time. With Smartcar’s API, Coastr communicates with vehicles through the cloud to remotely provide travelers with a rental vehicle in pick-up locations that are more convenient for them, according to the blog.

“We at Coastr believe that everything can be API-enabled in the future,” said Kundu Roy. “With Smartcar, we found the perfect partner to help us deliver our vision of making vehicle rentals contactless and convenient.”

Rental operators can connect their vehicles to Smartcar through the “Coastr for Partners” mobile app. With a few clicks, they are taken to the Smartcar Connect authorization flow, where they can choose to give Smartcar permission to access vehicle data. In this case, the permission to lock and unlock car doors, according to the blog.

Ad Loading...

“One of our customers is using our Smartcar-powered product to enable contactless rentals to prevent customers from standing in queues and to provide 24/7 rentals,” said Kundu Roy. “This helps them save time and effort having to be present with customers for them to start booking.”

In addition to keyless entry with Smartcar, car connectivity has helped Coastr locate stolen vehicles, immobilize vehicles to prevent theft, enable predictive maintenance, and develop data-driven commercial fleet insurance for fleet operators.

More Rental Operations

plane, palm trees, car rental sign
Rental Operationsby Chris BrownSeptember 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Team members of U-Save's new franchise
Rental Operationsby StaffSeptember 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
A traveler searches for rental cars with an AI bot
Rental OperationsSeptember 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
Ad Loading...
map of europe and summer car rental rates
Rental OperationsSeptember 11, 2026

European Booked Car Rental Rates Fell 5%, Results Varied by Country

Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.

Read More →
thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Rental Operationsby Chris BrownSeptember 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

Read More →
Woman receiving car rental rates on computer from AI agent
Rental OperationsSeptember 1, 2026

Who Owns the Rate? AI Is Creating a New Distribution Problem for Car Rental

Generative Engine Optimization asks whether AI can find a rental company, but operators also need to know whether the agent inspected enough of the market, compared equivalent offers, and presented a rate the traveler can actually book. (Part 1 of 2)

Read More →
Ad Loading...
map of globe with regional corporate car rental rates
Rental Operationsby StaffAugust 25, 2026

U.S. Business Travel Car Rental Rates Forecast to Rise Up to 2%

Improved fleet supply should limit pricing gains in 2026-27, while insurance, repair costs, and softer residual values continue to pressure rental operations, according to Amex GBT.

Read More →
Sixt H1 financial results
Rental Operationsby StaffAugust 14, 2026

Sixt Revenue Tops $2.4 Billion in First Half of 2026

Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.

Read More →
Bobby Klyce in memoriam image
Rental Operationsby Chris BrownAugust 13, 2026

In Memoriam: Bobby Klyce, Avis Licensee Legend

The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.

Read More →
Ad Loading...
Vibe coding webinar promo image
Rental Operationsby StaffAugust 12, 2026

How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]

A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.

Read More →
Ad Loading...