Auto Rental News
MenuMENU
SearchSEARCH

DriveItAway, Uber Partner on 'Touchless' Sales, Service

The integration will allow dealerships to book Uber rides directly through the DriveItAway administration dashboard with a fully integrated lookup, and specify pick up and drop off locations on behalf of customers.

April 29, 2020
DriveItAway, Uber Partner on 'Touchless' Sales, Service

All rides are tracked within the application, along with any relevant details.

Photo via Depositphotos.

2 min to read


DriveItAway is now integrated with Uber For Business so dealers can seamlessly arrange rides for anyone through the DriveItAway dashboard.

The integration will allow dealerships to book Uber rides directly through the DriveItAway administration dashboard with a fully integrated lookup, and specify pick up and drop off locations on behalf of customers. Customer do not need the Uber app on their cell phone, as they will receive a text message with a secure link for a ride based on their pickup and drop off locations.  

Ad Loading...

This integration is offered to compliment the DriveItAway platform and consumer app, to easily and quickly offer rides for customers who do not have a vehicle, but need one, and to facilitate a “touchless” purchase, rental, or DriveItAway’s platform with an option to buy, “pay as you go” program.

Fully compliant with the prevalent rule for online, remote-only sales restrictions required in many states under the current coronavirus rules, the DriveItAway/Uber Central integration can also be used by a car dealership’s door-to-door delivery coordinators and drivers.

The integration enables communication between the dealership delivery manager, the driver, and the customer. Also, real-time ETAs keep the dealership engaged with their customers every step of the way. All rides are tracked within the application, along with any relevant details.

The Uber Central integration can eliminate the need for costly shuttles, now even more expensive to operate with restrictions on the number of passengers that can be transported at one time, as well as lessen the need for a large loaner fleet of vehicles. The utilization of the integrated Uber rides tool helps to pare down expenses, and create new customer focused convenience for both sales and fixed operations, when things begin to return back to normal.

More Rental Operations

Paperwork sits in front of a black Lamborghini
Rental Operations•November 1, 2026

Clean on Paper: Red Flags in Exotic Car Rental Verification

A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)

Read More →
display of Turo's FSD homepage
Rental Operations•by Chris Brown•October 28, 2026

Turo and Tesla Take the Next Step Toward Autonomous Car Rentals

The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.

Read More →
Two identical rental cars, two different prices
Rental Operations•Cover Story•October 26, 2026

How Rental Operators Can Navigate Personalized Pricing Rules

As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.

Read More →
Ad Loading...
a laptop shows different connectivity paths for car rental supply
Rental Operations•October 23, 2026

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars

As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.

Read More →
thumbnail of title and photo of Joel Price and Chris Brown
Rental Operations•by Chris Brown•October 20, 2026

How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?

With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.

Read More →
thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Ad Loading...
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
Ad Loading...
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Ad Loading...