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LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.
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This article in the March/April 2016 issue misstated a provision to ground a rental vehicle.
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Alamo Rent A Car is the top U.S. rental car company based on its Facebook performance, according to data by Engagement Labs. Budget Car Rental got the No. 1 spot for its Twitter performance.
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Customer satisfaction with dealer service declines for the first time in six years, according to the J.D. Power 2016 U.S. Customer Service Index (CSI) Study. Recalls are to blame.
Read More →In San Diego, car2go is switching its all-electric carsharing fleet to gas-powered cars due to a lack of charging stations.
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Hertz’s Gold Plus Rewards Program was named the best rewards program worldwide in the Drive category at the 2016 FlyerTalk Awards. This is the fifth consecutive year that Gold Plus Rewards has received this award.
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In response to customer demand, Enterprise Truck Rental will offer tow-capable pickup trucks for personal use to renters across the U.S. and Puerto Rico. Enterprise has offered tow-capable pickups only to commercial renters.
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Avis Budget Group Inc. has appointed Sanoke Viswanathan to its Board of Directors.
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Hertz Global Holdings has reached an agreement to substantially reduce its equity position in China Auto Rental (CAR Inc.), China's largest rental car company, while at the same time extending its existing commercial agreement between the two companies to 2023.
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To promote its location at a university in Montreal, Globe Car Rental created a marketing campaign that focused on engagement to gain attention among the students and university staff.
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Whether it’s a Maserati, Mercedes, Porsche, or Ferrari, customers can now rent a luxury or exotic vehicle from Enterprise Rent-A-Car’s Exotic Car Collection branch in Zurich’s financial district.
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