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LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.
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From Nov. 10-11, car rental managers, executives and employees from corporate, franchised and independent companies across the U.S. and overseas came together at the 2014 Auto Rental Summit in Hollywood, Fla.
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At this year’s Auto Rental Summit, Executive Van Rentals won the Renter Rated Award from CarRentalExpress.com for the highest review score. Runners-up included Black & White Car Rental, Airport Rent-A-Car and Zoom Rent-A-Car.
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During Tuesday’s awards ceremony at the 2014 Auto Rental Summit in Hollywood, Fla., four car rental employees were honored as Professional of the Year Award winners. Demonstrating outstanding customer service, these four winners were chosen from three car rental business categories (franchise, corporate and independent).
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Enterprise Rent-A-Car received the highest score in the J.D. Power 2014 North American Rental Car Satisfaction Study. This is the ninth time that the Enterprise brand has received the highest score in the past 11 years.
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According to the Transportation Sustainability Research Center’s (TSRC) Fall 2014 Carsharing Outlook, car sharing is continuing to expand in the Americas with over 1.6 million car-sharing members in the U.S., Canada, Mexico and Brazil.
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National Car Rental has added the Maserati Ghibli S Q4 to its Premier Selection, a special part of the rental lot where customers can choose upscale vehicles.
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Enterprise Rent-A-Car’s annual “Plus Your Points” offer allows Enterprise Plus loyalty members to earn double points on qualifying rentals through Feb. 27, 2015.
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As a partner of Progressive Insurance’s annual Keys to Progress program for military veterans and their families, Enterprise Rent-A-Car will provide automobile insurance for each donated vehicle for the first six months. More than 100 veterans will receive a refurbished vehicle.
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Franchise Services of America (FSNA) announced the roll-out of its 2015 marketing strategy and a renewed focus on franchise sales, following a series of regional meetings with U-Save franchisees.
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Exhibiting at next week’s Auto Rental Summit, Spare Shield offers technology to protect a vehicle’s spare tire and rim.
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