Avis Named World's Leading Business Car Rental Co. for 6th Consecutive Year
The car rental company received 12 World Travel Awards for customer service and business performance in its various operating regions.
Avis Rent A Car was recognized by more than 210,000 travel professionals in more than 160 countries as the "World's Leading Business Car Rental Company" at the 2011 World Travel Awards. The honor marks the sixth consecutive year that Avis has received the award for excellence in customer service, business performance, product expansion, innovation and creativity.
At regional ceremonies held previously, travel professionals also honored Avis as "North America's Leading Car Hire," for the sixth year in a row, and the "Caribbean's Leading Car Hire," for the fourth consecutive year.
Avis was also named the winner in the following categories: World's Leading Luxury Car Rental, North America's Leading Luxury Car Hire, South America's Leading Car Hire, Europe's Leading Business Car Rental Company, Middle East's Leading Business Car Rental Company, Asia's Leading Car Hire, Australasia's Leading Business Car Hire, Indian Ocean's Leading Car Hire, Africa's Leading Business Car Rental Company and Egypt's Leading Car Rental Company.
Graham Cooke, president and founder of the World Travel Awards, said: "Winning a World Travel Award is an endorsement from the thousands of professionals across the globe, and a gold seal of approval for consumers. Avis has once again demonstrated its world-class pedigree in the industry and we congratulate them for continuing to raise the standard of customer service and overall business performance."
World Travel Awards was launched in 1993 to acknowledge and recognize excellence in the global travel and tourism industry. Votes are cast by 213,000 travel professionals including travel agencies, tour and transport companies and tourism organizations in more than 160 countries across the globe.
"These awards are a testament to the hard work of Avis employees around the globe who strive to exceed our customers' expectations and provide a consistently outstanding rental experience," said Ronald L. Nelson, chairman and CEO of Avis Budget Group, the parent company of Avis. "We proudly accept these distinguished accolades and thank the industry experts who continue to recognize our commitment to excellence."
More Rental Operations
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →