Executive Editor Chris Brown recalls in his blog the in-depth discussion about no-show fees at the 2010 Car Rental Show.
To read Auto Focus, click here.
The ACRA panel at the Car Rental Show dug into the issue with the most depth and insight yet in a public forum. With the changing rental car landscape, is there a new willingness to get this done?
Executive Editor Chris Brown recalls in his blog the in-depth discussion about no-show fees at the 2010 Car Rental Show.
To read Auto Focus, click here.

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.
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The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.
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The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.
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West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.
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Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.
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A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.
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The integrated business model combines each operator’s local expertise with international standards to boost sales.
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The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.
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Revcuity, an outgrowth of Frontline Performance Group, aims to help clients capture more revenue moments with face-to-face customers, including in the car rental space.
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Martin Romjue has been editing and reporting for ARN since 2023 and fully transitioned to the role of chairman of the International Car Rental Show in 2026.
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