Enterprise Helps Governments Address Car Rental Traffic Violations
Enterprise Holdings has provided contact information for its service centers to more than 7,400 local governments who need to issue fines for car rental customer traffic citations.
To help address outstanding fines for traffic, parking and toll violations by car rental customers, Enterprise Holdings has notified more than 7,400 local governments in the United States and Canada and submitted the company’s contact information as part of the public record.
The annual reminder directs government officials to deliver notice of any outstanding tickets and fines to the Enterprise’s shared services centers in Tulsa, Okla., and Toronto, says the company.
“We know that local governments depend on timely collection of revenue from traffic, parking and toll violations to continue offering important taxpayer services,” said Michele Muscarella, vice president of airport business development for Enterprise Holdings. “We streamline how local officials receive this information, helping many local officials work with violators directly to collect payment.”
According to Enterprise, the service centers review information about violators, which is then transmitted to the proper government officials to enforce citations and reduce backlogs of unpaid fines.
“For all involved parties, having local officials work directly with car rental customers is the most efficient and cost-effective method for processing fines,” Muscarella added.
More Rental Operations

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
When AI Books the Rental Car, Who Controls the Sale?
As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →
European Booked Car Rental Rates Fell 5%, Results Varied by Country
Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.
Read More →Is It Time to Rethink Rental Categories?
As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.
Read More →
