Auto Rental News
MenuMENU
SearchSEARCH

Enterprise Receives Awards for Sales, Customer Service

The fleet management company was awarded two Silver Stevies for Innovation in Sales and Best Use of Technology in Sales and two Bronze Stevies for Innovation in Customer Service and Best Use of Technology in Customer Service.

March 13, 2020
Enterprise Receives Awards for Sales, Customer Service

Winners of the 2020 awards were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.

Photo via Enterprise.

2 min to read


Enterprise Fleet Management took home four awards at the 14th annual Stevie Awards for Sales & Customer Service banquet held in Las Vegas on Feb. 28, earning recognition for its fleet replacement analysis tool and account management strategy.

The fleet management company was awarded two Silver Stevies for Innovation in Sales and Best Use of Technology in Sales and two Bronze Stevies for Innovation in Customer Service and Best Use of Technology in Customer Service.

Ad Loading...

The Stevie Awards manages eight of the world's most coveted business awards programs, including the Stevie Awards for Sales & Customer Service, a program created to recognize the achievements and contributions of sales, customer service and call center professionals. Winners of the 2020 awards were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.

Over 2,600 nominations were evaluated in this year’s competition.

Enterprise Fleet Management was recognized for its fleet replacement analysis tool, launched last year across the company’s more than 50 markets in North America. The tool uses predictive technology and analytics to turn data into actionable insights that can inform a variety of vehicle-related decisions, helping Enterprise save customers money and optimize their business operations.

Enterprise Fleet Management also received recognition for its unique approach to account management. Enterprise Fleet Management customers are assigned a dedicated, local account manager who meets with them several times a year and assembles a customized fleet management program that is just right for their unique business needs.

Enterprise Fleet Management has won several Stevie Awards over the past two decades. Previous distinctions include “Most Innovative Company of the Year,” “Best New Product or Service of the Year,” “Contact Center of the Year” and “Customer Service Department of the Year,” among others.

More Rental Operations

map of europe and summer car rental rates
Rental OperationsSeptember 11, 2026

European Booked Car Rental Rates Fell 5%, Results Varied by Country

Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.

Read More →
thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Rental Operationsby Chris BrownSeptember 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

Read More →
Woman receiving car rental rates on computer from AI agent
Rental OperationsSeptember 1, 2026

Who Owns the Rate? AI Is Creating a New Distribution Problem for Car Rental

Generative Engine Optimization asks whether AI can find a rental company, but operators also need to know whether the agent inspected enough of the market, compared equivalent offers, and presented a rate the traveler can actually book. (Part 1 of 2)

Read More →
Ad Loading...
map of globe with regional corporate car rental rates
Rental Operationsby StaffAugust 25, 2026

U.S. Business Travel Car Rental Rates Forecast to Rise Up to 2%

Improved fleet supply should limit pricing gains in 2026-27, while insurance, repair costs, and softer residual values continue to pressure rental operations, according to Amex GBT.

Read More →
Sixt H1 financial results
Rental Operationsby StaffAugust 14, 2026

Sixt Revenue Tops $2.4 Billion in First Half of 2026

Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.

Read More →
Bobby Klyce in memoriam image
Rental Operationsby Chris BrownAugust 13, 2026

In Memoriam: Bobby Klyce, Avis Licensee Legend

The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.

Read More →
Ad Loading...
Vibe coding webinar promo image
Rental Operationsby StaffAugust 12, 2026

How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]

A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.

Read More →
Globe image with Text: GBTA Business Travel Forecast

Car Rental Rates Forecast to Rise 3.6% in 2026 Before Easing in 2027

Car rental rates are projected to rise less than airfares and hotel rates in 2026, then become the only major travel category forecast to decline in 2027, according to projections from GBTA and ALTOUR.

Read More →
Car rental sign with financial graph in background
Rental Operationsby Chris BrownAugust 2, 2026

Avis Cuts Fleet as Summer Demand Trails Expectations

Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.

Read More →
Ad Loading...
car rental booking engine on computer screen with text: Bookings aren't the whole story
Rental OperationsAugust 1, 2026

Why Bookings Are Only the Start of the Rental Day

A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.

Read More →
Ad Loading...