Enterprise Receives Awards for Sales, Customer Service
The fleet management company was awarded two Silver Stevies for Innovation in Sales and Best Use of Technology in Sales and two Bronze Stevies for Innovation in Customer Service and Best Use of Technology in Customer Service.

Winners of the 2020 awards were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
Photo via Enterprise.
Enterprise Fleet Management took home four awards at the 14th annual Stevie Awards for Sales & Customer Service banquet held in Las Vegas on Feb. 28, earning recognition for its fleet replacement analysis tool and account management strategy.
The fleet management company was awarded two Silver Stevies for Innovation in Sales and Best Use of Technology in Sales and two Bronze Stevies for Innovation in Customer Service and Best Use of Technology in Customer Service.
The Stevie Awards manages eight of the world's most coveted business awards programs, including the Stevie Awards for Sales & Customer Service, a program created to recognize the achievements and contributions of sales, customer service and call center professionals. Winners of the 2020 awards were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
Over 2,600 nominations were evaluated in this year’s competition.
Enterprise Fleet Management was recognized for its fleet replacement analysis tool, launched last year across the company’s more than 50 markets in North America. The tool uses predictive technology and analytics to turn data into actionable insights that can inform a variety of vehicle-related decisions, helping Enterprise save customers money and optimize their business operations.
Enterprise Fleet Management also received recognition for its unique approach to account management. Enterprise Fleet Management customers are assigned a dedicated, local account manager who meets with them several times a year and assembles a customized fleet management program that is just right for their unique business needs.
Enterprise Fleet Management has won several Stevie Awards over the past two decades. Previous distinctions include “Most Innovative Company of the Year,” “Best New Product or Service of the Year,” “Contact Center of the Year” and “Customer Service Department of the Year,” among others.
More Rental Operations

Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
When AI Books the Rental Car, Who Controls the Sale?
As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →
European Booked Car Rental Rates Fell 5%, Results Varied by Country
Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.
Read More →Is It Time to Rethink Rental Categories?
As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.
Read More →
Who Owns the Rate? AI Is Creating a New Distribution Problem for Car Rental
Generative Engine Optimization asks whether AI can find a rental company, but operators also need to know whether the agent inspected enough of the market, compared equivalent offers, and presented a rate the traveler can actually book. (Part 1 of 2)
Read More →
U.S. Business Travel Car Rental Rates Forecast to Rise Up to 2%
Improved fleet supply should limit pricing gains in 2026-27, while insurance, repair costs, and softer residual values continue to pressure rental operations, according to Amex GBT.
Read More →
Sixt Revenue Tops $2.4 Billion in First Half of 2026
Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.
Read More →
In Memoriam: Bobby Klyce, Avis Licensee Legend
The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.
Read More →How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]
A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.
Read More →
