Europcar Awards International Franchisee Networks
The company said it wanted to honor its franchisees as it looks to expand its network in 2013 with franchise openings planned for Puerto Rico, Singapore, Paraguay, Bolivia, South Korea and Vietnam.
Europcar announced March 6 that it has honored its best performing franchisees at the ITB trade show in Berlin for their efforts in addressing customer needs.
Franchisees were nominated in five categories including Best Performer, Technical Solutions, Customer Satisfaction, Commercial Vehicles and Best Newcomer.
Best Performer: Europcar Zambia
Customer Satisfaction: Europcar Switzerland
Technical Solutions: Europcar Oman
Best Newcomer: Europcar Chile
Commercial Vehicles: Europcar Denmark
“We have created these awards to highlight the best performances and share the best practices,” said Europcar International Chief Commercial Officer Marcus Bernhardt. “Our franchisees bring the Europcar brand a worldwide presence and high visibility, but also a great diversity to address our customers needs. This is a strong asset we wanted to acknowledge and emphasize as we plan to develop further the Europcar franchisees' network within the next years.”
Europcar plans to expand its network in 2013 with openings in Puerto Rico, Singapore, Paraguay, Bolivia, South Korea and Vietnam.
More Rental Operations
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →