How to Combat Identity Thieves
The 2014 Car Rental Show will address this issue in a seminar presented by a detective who has solved numerous cases involving car rental fraud.
Law enforcement authorities say rental car fraud is on the rise, and thieves are using increasingly sophisticated methods to steal rental vehicles.
The 2014 Car Rental Show will address this issue in the seminar “How to Combat Credit Card Fraud and Identity Thieves,” presented by Kraig Palmer, a California Highway Patrol detective and member of the Orange County, Calif., Auto Theft Task Force (OCATT).
Palmer will use actual case histories to show car rental companies ways to spot potential fraud and protect themselves from increasingly sophisticated crime tactics.
Palmer has investigated and solved numerous cases of car rental-related identity fraud. Palmer’s team successfully took down a 27-member crime ring that used fake credit cards and stolen drivers’ licenses to steal 42 rental vehicles in 2012.
“This will be great insider information,” says Chris Brown, executive editor of Auto Rental News. “Detective Palmer was on the inside of one of the biggest car rental crime busts in years, and we’re grateful to have him share his insights, which will provide specific take-home value.”
This seminar will take place on Tuesday April 8 at 9:40 a.m. The 2014 Car Rental Show convenes April 7-8 at the Rio All-Suite Hotel & Casino in Las Vegas. Visit www.carrentalshow.com for more information.
More Rental Operations

Avis Cuts Fleet as Summer Demand Trails Expectations
Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.
Read More →
Why Bookings Are Only the Start of the Rental Day
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Read More →
This Is the Oldest Car Rental Advertisement You’ll Ever See
This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
Read More →
The Desk Upsell Is Costing Operators More Than it Earns
Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.
Read More →
U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius
The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.
Read More →
Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030
A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.
Read More →
Rental Car Fleet Sales Show Mid-Year Strength
June gains ensured rental fleets closed out the first half of 2026 in positive territory.
Read More →
Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport
The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.
Read More →
Brazilian Executive MBA Targets Growing Domestic Rental Car Industry
Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.
Read More →
Green Motion Expands Into Japan With Master Franchise Agreement
Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.
Read More →
