Auto Rental News
MenuMENU
SearchSEARCH

ICRS 2024: How to Navigate the Employment Interview

In this interactive seminar, attendees will learn how to craft interview questions that can reveal insights into the candidates they are looking to hire while steering clear of potential legal pitfalls.

Amy Hercher
Amy HercherFormer Senior Editor
Read Amy's Posts
March 13, 2024
ICRS 2024: How to Navigate the Employment Interview

This seminar provides tips for crafting interview questions.

Graphic: Bobit

1 min to read


Interested in learning tips for navigating the employment interview minefield? This International Car Rental Show seminar can help you determine which questions to ask and which questions to avoid when interviewing candidates.

Pat the Trainer, NP Auto Group’s director of training and development, will lead this interactive session by diving into the art of crafting interview questions. Asking specific questions can reveal valuable insights into the candidates you’re looking to hire while steering clear of potential legal pitfalls.

Ad Loading...

Additionally, Pat will explore the importance of knowing what to ask for both hourly and salaried employees, helping to not only reveal a candidate’s qualifications but also contribute to a positive interview experience.

“A seemingly innocuous question could inadvertently provide information later used for litigation, potentially putting your business at risk of $1 million or more,” Pat the Trainer said. “Be aware that the seeds of some successful lawsuits can be sown as early as the first job interview.”

The “Navigating the Employment Interview Minefield” seminar will be moderated by Sharon Faulkner, executive director of the American Car Rental Association (ACRA).

The International Car Rental Show will be held April 15-17, 2024, at Horseshoe Las Vegas. Registration is open, and early bird pricing ends March 15.

More Rental Operations

A counter agent chats with a customer over a rental counter
Rental OperationsJuly 21, 2026

The Desk Upsell Is Costing Operators More Than it Earns

Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.

Read More →
U-Save Mauritius team

U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius

The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.

Read More →
Back view of a remote driver in front of a screen delivering a car to a location.

Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030

A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.

Read More →
Ad Loading...
green and blue bar graphs compare fleet sales June 2025 versus June 2026
Fleet Acquisitionby Martin RomjueJuly 8, 2026

Rental Car Fleet Sales Show Mid-Year Strength

June gains ensured rental fleets closed out the first half of 2026 in positive territory.

Read More →
Close up of a row of white CUVs in the Surprice Mobility fleet at the Milan airport.

Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport

The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.

Read More →
Julian Gritsch with an MBA class in a classroom.

Brazilian Executive MBA Targets Growing Domestic Rental Car Industry

Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.

Read More →
Ad Loading...
Green Motion team with banner bearing Japanese flag.

Green Motion Expands Into Japan With Master Franchise Agreement

Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.

Read More →
ACRA Chairman Sharky Laguana on stage at the ICRS event in Grapevine, Texas.
Legal & Legislativeby Martin RomjueJune 24, 2026

ACRA Carrying Fuller Industry Load As AI and EVs Lurk In Future

The leading car rental professional business group details an active legislative, regulatory, and macro-trends agenda affecting car rental operators.

Read More →
Light blue horizontal bar graphs on a chart showing World Cup-related rental car booking trends.
Rental OperationsJune 23, 2026

World Cup Travel Data Shows Longer Car Rentals and More One-Ways

A recent analysis of FIFA bookings found varied demand patterns that influenced rental car pricing.

Read More →
Ad Loading...
Side view of ICRS speaker Sanchit Garg at podium in front of a floor lit red curtain
Rental Operationsby Martin RomjueJune 22, 2026

A Leveling Force: AI Morphs Into A Rental Car Profit-Seeker

Revenue managers can’t match the emerging AI tools gobbling lots of data that could counter the competitive race to the rate bottom.

Read More →
Ad Loading...