Auto Rental News
MenuMENU
SearchSEARCH

Midway Releases Sanitation Process

The rental agency washes the exterior and vacuums and wipes the interior of all cars according to CDC guidelines.

May 17, 2020
Midway Releases Sanitation Process

Midway’s standard operating procedures before each rental include a complete vehicle cleaning and disinfecting of interior surfaces.

Photo via Midway.

2 min to read


Midway Car Rental is working to keep employees and customers safe as Coronavirus continues to spread.

In Midway's offices, the company has done the following:

Ad Loading...
  • Plastic safety shields have been installed at our counters to protect both our clients and employees

  • All employees have been provided gloves, masks, cleaning supplies, and hand sanitizing products.

  • Floors have been clearly marked for clients to know where to stand 

  • Furniture has been moved and removed to encourage social distancing 

  • Signage has been placed throughout the facility that enforces social distancing and face covering 

  • Signage is posted on our shuttles and in our offices that enforce our commitment to social distancing and face covering.

  • Counters, chairs and supplies are being sanitized several times per day

  • Daily well -being checks are conducted of our staff to ensure everyone that is working symptom free

Rental Vehicles

Midway’s standard operating procedures before each rental include a complete vehicle cleaning and disinfecting of interior surfaces. This includes, but is not limited to, the complete steering wheel and controls, door handles and any buttons, radio and climate controls, seat adjustments, cup holders, arm rests, trunk area, seat belt buckles, and more.

The rental agency washes the exterior and vacuums and wipes the interior of all cars according to CDC guidelines. The inside of the vehicles are cleaned and disinfected with a variety of commercial grade products.

Midway has recently added the use of UV sanitizing wands for the interior of its vehicles. Ionic water is used for spot free car drying to eliminate the use of towels and decrease the spread of contaminants.

Additionally, all employees that are cleaning and sanitizing the vehicles, wear masks and gloves. 

Ad Loading...

Shuttles

All shuttle drivers wear a mask and gloves, and signage on the van mandates face coverings. The shuttle is cleaned and sanitized after every shuttle trip.

Additionally, seats have been removed to encourage social distancing in the vehicle. Clients also enter the back of the van to avoid contact with the driver.

More Rental Operations

thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
Ad Loading...
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
Ad Loading...
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
plane, palm trees, car rental sign
Rental Operations•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Team members of U-Save's new franchise
Rental Operations•by Staff•September 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
Ad Loading...
A traveler searches for rental cars with an AI bot
Rental Operations•September 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
Ad Loading...