Polk: Enterprise Customers More Likely to Buy New Vehicles
According to a study by Polk, Enterprise customers are 55% more likely to buy new vehicles within six months of their rental.
Car rental customers try before they buy, according to a new study commissioned by Enterprise Holdings. Conducted by Polk, the study found that customers who rent a car from Enterprise Holdings’ brands – Enterprise Rent-A-Car, Alamo Rent A Car and National Car Rental – are 55 percent more likely than the average consumer to purchase a new vehicle within six months of their rental.
Polk analysis revealed that 1.2 million new cars (out of 11.4 million retail sales) were purchased by consumers within 180 days of renting from an Enterprise Holdings brand. Therefore, Enterprise, National and Alamo customers purchased 1 out of 10 new vehicles that were sold last year.
According to the study, the highest purchase rates were among Enterprise Rent-A-Car replacement renters − customers who rent from neighborhood locations because their cars are in for body work or mechanical repairs. These replacement renters are twice as likely to purchase a new car within six months of their rental.
“This research confirms that, for many consumers, renting a car is truly an extended test drive,” said Mark Pauze, senior product marketing manager for Polk. “The rental experiences provided by Enterprise, Alamo and National are highly influential in the purchasing decisions of potential car buyers. And these test drives don’t just influence how soon people buy; they often steer them toward a different vehicle than what’s already in their garage.”
Polk’s study covered 23 million individual renters over a 12-month period.
“This analysis bears out what we have known for some time – car rental is an effective way for consumers to experience a vehicle before making a big purchase decision,” said Kurt Kohler, senior vice president, fleet, Enterprise Holdings. “Nowadays our customers experience rental vehicles − many of which are newly redesigned by the manufacturer − with higher trim levels and more enhanced technology, giving our customers a very positive test drive.”
More Rental Operations

Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
