Auto Rental News
MenuMENU
SearchSEARCH

Ride Hailing Continues to Accelerate for Business Travelers

In the second quarter 2017, ride-hailing service Uber gained 2% to claim 55% of ground transportation overall, according to the Certify SpendSmart Report. Taxi dropped to 8% while car rental saw a two-point decline in business travel transactions.

by Staff
August 1, 2017
Ride Hailing Continues to Accelerate for Business Travelers

Uber claims 55% of ground transportation for business travelers, according to the Certify SpendSmart Report. Photo courtesy of Uber

2 min to read


Uber claims 55% of ground transportation for business travelers, according to the Certify SpendSmart Report. Photo courtesy of Uber

In the second quarter 2017, ride-hailing service Uber gained 2% to claim 55% of ground transportation overall, according to the Certify SpendSmart Report for Q2 2017. Lyft added 2% to end the quarter with 8% of category receipts and expenses.

Taxi dropped to 8% of ground transportation overall. This is the first time that SpendSmart data shows taxi at a single-digit share of rides. Certify projects that taxi will fall under 1% of ground transportation expenses and receipts by Q1 2018. Car rental saw a two-point decline in business travel transactions with 29% of receipts and expenses in Q2.

Ad Loading...

Uber remained the top most expensed brand by the Certify system for the second quarter in a row. It increased 2% to 9% of all expenses and receipts.

“The revolution in ground transportation we're seeing today led by Uber and Lyft has far reaching implications for the future of corporate travel,” said Robert Neveu, CEO of Certify. “Business travelers' move toward greater personalization and convenience may have started with ride hailing, but it's not likely to stop there. Mobile technology brought us into a new age, and the expectation and ability to cater to the preferences of the individual is driving a cultural shift that will continue to effect dynamic change throughout the industry.”

For car rental, the top expensed brands included National (26%), Enterprise (16%), Hertz (14%), Avis (12%), and Budget (4%).

The Certify SpendSmart report tracks business travel expense spending across major categories such as food, airlines, lodging, and car rental. The data is collated based on transaction volume, not overall revenue in each category.

The report highlights top vendors and emerging trends by analyzing data from millions of expenses and receipts processed through the Certify system.

More Rental Operations

A counter agent chats with a customer over a rental counter
Rental OperationsJuly 21, 2026

The Desk Upsell Is Costing Operators More Than it Earns

Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.

Read More →
U-Save Mauritius team

U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius

The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.

Read More →
Back view of a remote driver in front of a screen delivering a car to a location.

Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030

A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.

Read More →
Ad Loading...
green and blue bar graphs compare fleet sales June 2025 versus June 2026
Fleet Acquisitionby Martin RomjueJuly 8, 2026

Rental Car Fleet Sales Show Mid-Year Strength

June gains ensured rental fleets closed out the first half of 2026 in positive territory.

Read More →
Close up of a row of white CUVs in the Surprice Mobility fleet at the Milan airport.

Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport

The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.

Read More →
Julian Gritsch with an MBA class in a classroom.

Brazilian Executive MBA Targets Growing Domestic Rental Car Industry

Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.

Read More →
Ad Loading...
Green Motion team with banner bearing Japanese flag.

Green Motion Expands Into Japan With Master Franchise Agreement

Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.

Read More →
ACRA Chairman Sharky Laguana on stage at the ICRS event in Grapevine, Texas.
Legal & Legislativeby Martin RomjueJune 24, 2026

ACRA Carrying Fuller Industry Load As AI and EVs Lurk In Future

The leading car rental professional business group details an active legislative, regulatory, and macro-trends agenda affecting car rental operators.

Read More →
Light blue horizontal bar graphs on a chart showing World Cup-related rental car booking trends.
Rental OperationsJune 23, 2026

World Cup Travel Data Shows Longer Car Rentals and More One-Ways

A recent analysis of FIFA bookings found varied demand patterns that influenced rental car pricing.

Read More →
Ad Loading...
Side view of ICRS speaker Sanchit Garg at podium in front of a floor lit red curtain
Rental Operationsby Martin RomjueJune 22, 2026

A Leveling Force: AI Morphs Into A Rental Car Profit-Seeker

Revenue managers can’t match the emerging AI tools gobbling lots of data that could counter the competitive race to the rate bottom.

Read More →
Ad Loading...