MENU
SEARCHMENUSEARCH
A seminar at the 2014 Car Rental Show will show attendees how to leverage data, technology and analytics to improve business processes and customer service.
Read More →
Prepaid reservations are growing, albeit slowly. Perfecting the model to balance customer service, utilization and profits is where the challenge lies.
Read More →The Enterprise Rent-A-Car and National Car Rental brands have been recognized as J.D. Power 2014 Customer Champions. The brands are two of 50 brands to earn this distinction.
Read More →New for 2014, the roundtable discussions allow attendees to gain insights into a variety of topics in a single two-hour session.
Read More →According to a Limerick Leader report, a Budget Car Rental customer at Ireland’s Shannon Airport has been awarded $3,500 euros after the Equality Tribunal determined that he had faced discrimination at the counter.
Read More →
As Frontline Performance Group celebrates its 20th anniversary in car rental, Founder and President Ziad Khoury shares his thoughts on the car rental industry and his company's place in it.
Read More →
Car rental customers who chose a company based on price reported the least satisfaction with their experience, according to the J.D. Power and Associates 2013 North America Rental Car Satisfaction Study released today.
Read More →The Hertz Corp. has been awarded the 2013 Women's Choice Award for America's Best in Car Rental Services.
Read More →For the third year in a row, Sixt is named as the top German car rental company by the German Institute for Service Quality.
Read More →U.K.-based consumer organization Which? surveyed rental car customers to find out the top complaints when dealing with rental companies.
Read More →