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Q: I am a local market operator and we recently made a significant investment in an advertising campaign. Now that the phones are ringing, what are some tips on handling those calls that will help us capture more bookings?
Read More →For the sixth consecutive year, the credit card company secured the top spot.
Read More →The organization and TV news channel n-tv conducted a survey to evaluate Germany’s six largest vehicle rental companies in which Sixt was voted the overall winner as well as the top company in the ‘Service’ and ‘Terms & Conditions’ categories.
Read More →Nordic TeleCom’s cloud-based communication service will provide Sixt at its Finland locations with comprehensive reports of all call traffic and will notify customers when a customer service agent is scheduled to return their missed phone call.
Read More →Budget Car Rental in Spruce Grove, Alberta, Canada took care of the costs of a rental car for a family after the daughter found a snake in the backseat.
Read More →In this customer service story, a location manager takes the time to share in a customer’s joy.
Read More →At the Auto Rental Summit, Jim Schalberg’s seminar will break down the front counter techniques that will generate higher customer satisfaction and more profit.
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The website, www.autorentalsummit.com, is the online resource center for the 2012 Auto Rental Summit, a gold-level training and education conference designed to improve customer service of car rental operations.
Read More →Europcar is working with its partner AutoClenz to use electric bikes to help improve the efficiency of its service while cutting CO2 emissions.
Read More →The car rental company attributes many of its achievements to the West Los Angeles Manager Chris Gonzalez.
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