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With the right systems and relationships in place, rental operators can grow their business while corralling costs and protecting their reputation
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The spate of media reports about car renters furious with AI-assessments creates bad will and poor PR images for the car rental industry.
Read More →Companies are finding a clear link between relevant, personalized results and higher booking rates. Platforms that deliver tailored search results see higher conversion rates and revenues.
Read More →The global car rental giant aims to provide customers with a higher level of ease and efficiency.
Read More →Opinion/Editorial: What happens when AI randomly overcharges car renters outrageous fees and penalties?
Read More →ICRS 2025: Every component of a rental car operation depends on the others when trying to make as much money as possible.
Read More →Rental car companies shifted rankings as technology determined whether many customers liked their experiences.
Read More →2025 ARN Fact Book Editor's Time Out: A popular industry story provides a timeless guide to the values and priorities of operations serving the traveling public.
Read More →A recent travel study shows Alaska Airlines and National Car Rental ranking highest on travel industry index scores.
Read More →Attendees will learn new technologies and customer-centric approaches to damage detection, identity and insurance verification, counter upsells, and more.
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