Related: ICRS Experience Seminar to Address Financial, Wholesale, and Travel Markets
ACRA to Convene Town Hall at ICRS Experience
In perhaps the most disruptive year in the history of business, this is the industry’s chance to connect with their association and download critical information on October 19.
September 9, 2020
ACRA representatives will update attendees on federal and state legislation, new CARES Act provisions, airport negotiations, and COVID-19 concerns. ACRA will then field live questions in a town hall-style Q&A.
1 min to read
The American Car Rental Association (ACRA) will deliver a legislative update and convene an interactive town hall during the 2020 ICRS Experience, a virtual event taking place Oct. 19 to 23.
ACRA representatives will update attendees on federal and state legislation, new CARES Act provisions, airport negotiations, and COVID-19 concerns. ACRA will then field live questions in a town hall-style Q&A.
The session will be delivered by Gordon Reel, ACRA secretary and assistant vice president of Government and Public Affairs for Enterprise Holdings; Sharky Laguana, newly elected president of ACRA and CEO of Bandago Van Rental; and Gregory Scott, ACRA’s lobbyist and public affairs representative.
“In perhaps the most disruptive year in the history of business, let alone car rental, ACRA has been busier than ever,” said Chris Brown, conference chair and executive editor of Auto Rental News. “This is the industry’s chance to connect with their association and download critical information. There will be plenty to talk about that directly affects every car rental operation in America.”
The ACRA legislative update and town hall will convene on Oct. 19 at 2pm EST. Free for car rental operators, ICRS Experience is a virtual conference dedicated to industry advocacy, sharing best practices, and connecting the car rental industry with business solutions for a path forward.
More Rental Operations
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
When AI Books the Rental Car, Who Controls the Sale?
As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →