Read More: Reimagining the Car Rental Industry
National Car Rental Launches New Mobile App
The updated app offers new features such as extending a reservation to help customers have a more seamless rental experience from reservation to return.

The redesigned mobile app has a more user-friendly interface and upgraded features such as one-click reservation.
Photo: National Car Rental
National Car Rental has released a redesigned mobile app with updates such as one-click reservation and a feature that allows users the ability to view additional rental options from Enterprise Rent-A-Car neighborhood locations when a National location is not available.
“The new National app is designed to put more speed, choice, and control in the palm of your hands,” said Paul Reh, vice president of global customer experience and digital for Enterprise Holdings in a statement. “This release signifies our continued investment in both our brands and the customer experience.”
Additional features of the redesigned app include:
Authenticated Emerald Club members’ profile details are automatically applied to their reservation.
Easy access to find current and upcoming trip information as well as past rental history and detailed receipts.
The ability to search National locations worldwide and view location details including hours of operation, addresses, phone numbers, and arrival directions to the lot.
Roadside assistance or 24/7 customer support, and access to frequently asked questions.
Fingerprint and/or face ID recognition.
Emerald Checkout at participating airport locations allows members to scan a vehicle and view details including mileage and features, confirm rental options, and accelerate the exit process.
Improved control for users including reservation assistance to provide timely and important information about a customer’s rental and the ability to extend a rental directly from the app by choosing a new return date and time.
The launch of the new mobile app is part of a major effort across Enterprise to enhance the customer experience and remove friction around the most critical steps in the rental journey. The new National app is available for download in the Apple App Store and Google Play Store.
More Rental Operations

Avis Cuts Fleet as Summer Demand Trails Expectations
Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.
Read More →
Why Bookings Are Only the Start of the Rental Day
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Read More →
This Is the Oldest Car Rental Advertisement You’ll Ever See
This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
Read More →
The Desk Upsell Is Costing Operators More Than it Earns
Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.
Read More →
U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius
The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.
Read More →
Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030
A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.
Read More →
Rental Car Fleet Sales Show Mid-Year Strength
June gains ensured rental fleets closed out the first half of 2026 in positive territory.
Read More →
Surprice Mobility Opens Corporate Rental Station at Milan Malpensa Airport
The Milan opening is part of Surprice Mobility's broader strategy to expand its corporate operations while increasing the use of technology across its network.
Read More →
Brazilian Executive MBA Targets Growing Domestic Rental Car Industry
Rental car companies face a unique combination of challenges that are rarely addressed in traditional programs.
Read More →
Green Motion Expands Into Japan With Master Franchise Agreement
Japan's tourism industry, business travel market, and demand for vehicle rental services are reasons the country represents an important market for the company.
Read More →
