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LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.
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Toyota Rent-A-Car earned 718 points in J.D. Power Japan’s 2021 Rent-A-Car Service’s Customer Satisfaction Survey. The survey also found that more respondents have been using rental vehicles instead of public transportation to prevent coronavirus infection.
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Car rental companies have seen a noticeable uptick in leisure travelers. What steps can you take to effectively reach this shifting customer base?
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The new site provides an improved reservation and rental experience. In addition to the ability to quickly filter vehicles, browse deals and create, view, and modify a reservation.
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Enterprise locations across the U.S. purchased $100 gift cards to local (not chain) restaurants and distributed them to all full and part-time employees.
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The credit rating agency says the outlook for consolidated rental car facilities (CONRACs) is not as severe as initially projected, with monthly shifts in rental car transaction days performing slightly better than enplanements.
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A U.K-based survey also found that 27% of respondents said the damage had not been properly recorded by the car rental company, while about 4% reported that the rental companies tried to blame them for the damage.
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Unsuspecting car rental customers are engaging with fraudulent third-party sites for supposed car rentals. Live operators encourage users buy prepaid gift cards and read the PIN over the phone to secure their “rental.”
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As industries try to recover economically from this past year, the car rental industry might see more business owing to the trend to “user-ship” over ownership.
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The new program from Getaround, which has launched in 26 new cities in the last three months, is designed to support vehicle owners with trip insurance, dedicated account managers, and demand analytics.
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Erich Sixt to resign from Sixt management board. His sons Alexander and Konstantin Sixt will succeed him as joint chairmen of the board and co-CEOs on the group management board.
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