Avis Receives Top Honors at World Travel Awards
Avis earns recognition as the leading North American and worldwide rental company.
Avis Rent A Car received multiple accolades at the 2009 World Travel Awards, which recognize excellence in the global travel and tourism industry.
Winners are chosen by travel professionals across the globe for excellence in employee and customer satisfaction, business performance, product expansion, innovation and creativity.
For the fourth consecutive year, Avis was named “North America's Leading Car Hire” and the “World's Leading Business Car Rental Company.” In addition, for the second year in a row, Avis was named the “Caribbean's Leading Car Hire.”
"Votes were cast by more than 180,000 travel professionals around the world and Avis has proven to be the best of the best. The recognition is a testament to the hard work of the management team and staff at Avis who, despite challenges which have impacted the travel and tourism industry over the past 12 months, continued to deliver above and beyond the call of duty," said Graham Cooke, president and founder of the World Travel Awards.
"Receiving these awards makes all of us proud," said Tom Gartland, executive vice president of sales and marketing for Avis Budget Group, parent company of Avis Rent A Car. "Travel professionals are vital to the industry and our business, and their confidence in Avis and its employees is very rewarding."
More Rental Operations
Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →