Auto Rental News
MenuMENU
SearchSEARCH

National Car Rental Tops Travel + Leisure Magazine's 'World's Best' List

Business Travel News magazine also recently recognized National and Enterprise for their mobile app technology, quality of data reporting, and consistent communication, naming them as the top two car rental brands in its annual Car Rental Survey for the fourth consecutive year.

July 30, 2018
National Car Rental Tops Travel + Leisure Magazine's 'World's Best' List

National received the award at a special celebration in New York City Tuesday, honoring the top travel destinations, companies, and brands around the globe, as rated by its readers. 

Photo via Enterprise. 

2 min to read


Vehicle selection, customer service, and overall value were just a few of the categories for which National Car Rental received praise, taking the top spot for the fifth year in a row in Travel + Leisure magazine’s World’s Best Awards.

National received the award at a special celebration in New York City Tuesday, honoring the top travel destinations, companies, and brands around the globe, as rated by its readers. This recognition marks the 23rd year that National has qualified for the prestigious “World’s Best” list.

Ad Loading...

Service, Value, and Technology

In addition to the National brand, Enterprise and Alamo placed among Travel + Leisure magazine’s “Top 5 Car-Rental Providers.” This is the fifth consecutive year that all three brands have been named among the top rental car operators.

Business Travel News magazine also recently recognized National and Enterprise for their mobile app technology, quality of data reporting, and consistent communication, naming them as the top two car rental brands in its annual Car Rental Survey for the fourth consecutive year.

In 2018, for example, Enterprise Rent-A-Car was named Canada’s top trusted automobile rental brand in the Gustavson Brand Trust Index for the third year in a row. To top things off, the Temkin Experience Ratings awarded National with the Highest Customer Experience Among Car Rental Companies, and Enterprise Rent-A-Car was named Car Rental of the Year from Omega World Travel. In 2017, Money magazine ranked Alamo and Enterprise as the two best car rental brands.

Enterprise Holdings’ network is built upon more than six decades of unwavering commitment to customer satisfaction, innovative technology and industry leadership. In fact, the business collectively ranks near the top of the global travel industry — ahead of many airlines and most cruise lines, hotels, tour operators and online travel agencies.

As the world’s largest car rental provider as measured by revenue and fleet, Enterprise Holdings operates — through its independent regional subsidiaries and franchise partners — an integrated global network of more than 10,000 fully staffed neighborhood and airport locations across more than 90 countries and territories.

Ad Loading...

More Rental Operations

an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
Ad Loading...
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
plane, palm trees, car rental sign
Rental Operations•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Team members of U-Save's new franchise
Rental Operations•by Staff•September 15, 2026

U-Save Continues Dominican Republic Expansion with Launch in Punta Cana

The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.

Read More →
Ad Loading...
A traveler searches for rental cars with an AI bot
Rental Operations•September 14, 2026

When AI Books the Rental Car, Who Controls the Sale?

As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)

Read More →
map of europe and summer car rental rates
Rental Operations•September 11, 2026

European Booked Car Rental Rates Fell 5%, Results Varied by Country

Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.

Read More →
thumbnail of Chris Brown and Mike DeLorenzo with title Time to Rethink Rental Categories?
Rental Operations•by Chris Brown•September 8, 2026

Is It Time to Rethink Rental Categories?

As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.

Read More →
Ad Loading...
Woman receiving car rental rates on computer from AI agent
Rental Operations•September 1, 2026

Who Owns the Rate? AI Is Creating a New Distribution Problem for Car Rental

Generative Engine Optimization asks whether AI can find a rental company, but operators also need to know whether the agent inspected enough of the market, compared equivalent offers, and presented a rate the traveler can actually book. (Part 1 of 2)

Read More →
Ad Loading...