MENU
SEARCHNearly half of those surveyed who rented a vehicle through Interrent reported a problem with their rental; GoldCar followed with 42% of renters having problems with their vehicles.
For the reports, Which? surveyed nearly 2,200 renters.
Photo via Depositphotos.
Two budget groups operated by Europcar received numerous complaints from consumers, according to a survey by consumer group Which?, the Telegraph reports.
Nearly half of those who rented a vehicle through Interrent reported a problem with their rental; GoldCar followed with 42% of renters having problems with their vehicles.
For the reports, Which? surveyed nearly 2,200 renters.
The consumer group found that on average, GoldCar customers were four times more likely to face unexplained charges.
A survey by Telegraph Travel last year led the Competition and Markets Authority to call out Avis Budget, Enterprise, Hertz, Sixt, and Europcar over unexplained charges. In May, the companies made assurances they would update how they display prices.
LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.
Read More →
The business arrangement connects demand with scalable fleet management services and supports a range of mobility uses.
Read More →
The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.
Read More →
The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.
Read More →
The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.
Read More →
West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.
Read More →
Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.
Read More →
A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.
Read More →
The integrated business model combines each operator’s local expertise with international standards to boost sales.
Read More →
The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.
Read More →
