Auto Rental News
MenuMENU
SearchSEARCH

Union Claims Hertz Violated Contract in Suspending 34 Muslim Shuttle Drivers

Last week, the media was abuzz after the suspension of 34 Somali Muslim employees, who still have not been allowed back to work, at the Seattle-Tacoma International Airport. Teamsters Local Union 117 has since filed “unfair labor practice” charges with the National Labor Relations Board.

by Staff
October 11, 2011
2 min to read


On Sept. 30, 34 Muslim shuttle drivers were suspended from their jobs at Hertz for taking too long of breaks — typically for praying — outside their two, 10-minute breaks they get legally through the state of Washington. The workers who weren’t clocking out if they exceeded the 10-minute break at the Seattle-Tacoma International Airport had been warned repeatedly, according to Hertz spokesperson Rich Broome in a statement Oct. 9.

Broome said other Muslim employees who pray during work and who clock out appropriately have not suspended, making this a nonreligious issue. "Several of our Muslim employees at the Seattle airport are complying and are not affected by the disciplinary action, which undercuts the false contention that this issue is related to prayer or religion," Broome said.

Ad Loading...

But, Teamsters Local Union 117 is filing a charge with the National Labor Relations Board (NLRB) for “unfair labor practices,” according to an Oct. 5 press release from the union. Local 117 is also considering filing a wrongful discrimination complaint with the Washington State Human Rights Commission over the issue.

According to the Local 117 release, in 2010 the union and Hertz came to a labor agreement stating that the employees weren’t required to clock out for prayer time, which the union says usually takes 3-4 minutes. But Hertz maintains, again, that the suspensions weren’t an issue over religion, “This issue arose when breaks for prayers were extended for unacceptably long periods beyond 10 minutes for nonreligious activities,” Broome said.

The press release from Local 117 states that Hertz management had been engaging in favoritism of the non-Muslim workers while displaying disrespect to the Muslim workers, who account for about 70 percent of the Hertz shuttle drivers at the Seattle airport. But Broome says that Hertz has made efforts for at least 15 years to accommodate its Muslim employees at this agency by creating a space for them to pray.

In a letter to The Seattle Times on Oct. 10, Tracey Thompson, secretary-treasurer for Local 117, wrote, “Setting aside that this policy is unenforceable because it conflicts with our agreement, Hertz did not give the union notice that it intended to implement such a policy or give us an opportunity to bargain over it, as the law requires the company to do.”

According to her letter, the suspended employees have yet to return to work. “Why haven’t these workers been returned to work?” she wrote. “Hertz now claims that this is a simple disciplinary matter. If that is true, then these workers should have been back on the job days ago.”

Ad Loading...

To read the latest news update on this story, please click here.

More Rental Operations

a laptop shows different connectivity paths for car rental supply
Rental Operations•October 23, 2026

Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars

As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.

Read More →
thumbnail of title and photo of Joel Price and Chris Brown
Rental Operations•by Chris Brown•October 20, 2026

How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?

With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.

Read More →
thumbnail what does it take to succeed in b2b rentals
Rental Operations•by Chris Brown•October 12, 2026

What Does It Take to Succeed in B2B Rentals?

The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.

Read More →
Ad Loading...
Photo of Ana Laborde and world map
Rental Operations•by Chris Brown•October 12, 2026

NPR Builds on International Partnerships to Grow Rental Bookings

With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.

Read More →
Rental car agent shows woman her choice of rental car
Rental Operations•by Chris Brown•October 7, 2026

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study

While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.

Read More →
an exotic car wrapped in an insurance policy
Rental Operations•October 1, 2026

The $100,000 Insurance Trap in Exotic Car Rentals

Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.

Read More →
Ad Loading...
globe of world and drivers license from UK
Rental Operations•September 28, 2026

The Booking Is Confirmed, But Is Your Customer Ready to Drive?

For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.

Read More →
Scenes from Car Rental Shows past
Rental Operations•by Staff•September 23, 2026

ICRS 2027 Opens Call for Papers

The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.

Read More →
hand holding phone and Turo logo
Rental Operations•by Staff•September 21, 2026

Turo to Launch Vehicle Delivery Service

Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.

Read More →
Ad Loading...
plane, palm trees, car rental sign
Rental Operations•by Chris Brown•September 15, 2026

Palm Beach Airport Code Change Creates Car Rental Distribution Gap

A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.

Read More →
Ad Loading...