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Collaboration, innovation, and future ambition defined the global event for the car rental company's franchisees.
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The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.
Read More →A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →A race has started between generations embracing AI and companies willing to adapt it to their operations.
Read More →Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
Read More →As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →In a case brought by the American Car Rental Association on behalf of the rental industry, the 10th Circuit ruled that Colorado’s congestion impact fee falls on renters — not rental companies — and can remain in effect.
Read More →An Amex GBT comparison of airport trips in 10 U.S. cities found that rental was the clear winner for some one-day trips. But trip length, parking, fuel, and the number of local journeys can change the calculation.
Read More →This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
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