2013 Professional of the Year Awards Deadline on Friday
Want to honor your auto rental employees by nominating them for this year's Auto Rental News Professional of the Year Awards? Good news: There is still time. The deadline for entries is this Friday Sept. 20th.
Want to honor your auto rental employees by nominating them for this year's Auto Rental News Professional of the Year Awards? Good news: There is still time. The deadline for entries is this Friday Sept. 20th.
Presented by American Express, the Auto Rental News Professional of the Year Awards recognizes associates who demonstrate and promote outstanding customer satisfaction within the car rental process from auto rental companies worldwide.
“Now in its second year, the awards are a forum for the auto rental industry to celebrate its champions, enhance industry morale and promote its good works,” said Chris Brown, executive editor of Auto Rental News.
A panel of five judges will evaluate entries based on five areas of performance criteria: customer service, operations management, sales, leadership and industry and community involvement. Three winners will be named Professional of the Year — one each from the following car rental business categories: Corporate, Independent and Franchise.
Auto Rental News is pleased to announce that last year’s panel will be returning to judge the 2013 awards. The judges are: Sharon Faulkner, executive director of ACRA (American Car Rental Association); Diane J. Clancy, director of ACRISS (Association of Car Rental Industry System Standards); Leslie Pujo, attorney/owner at LaPlaca Pujo, PC; Ziad Khoury, founder and president of the Frontline Performance Group (FPG) and Chris Brown, executive editor of Auto Rental News.
Winners will be recognized at an awards ceremony during the second annual Auto Rental Summit, Nov. 4-5, at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla. The winners will also be featured in an article in Auto Rental News and online at www.AutoRentalNews.com.
Click here to fill out an application for the 2013 Professional of the Year Awards, view the prospectus and access a link to news coverage of last year’s winners.
More Rental Operations
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →