Related: Auto Rental News Presents 2014 Professional of the Year Awards
2015 Professional of the Year Awards Announces Call for Entries
The awards honor associates who demonstrate and promote outstanding customer satisfaction within the car rental process. The questions have been shortened to streamline the application process.
by Staff
July 8, 2015
The 2014 Professional of the Year Awards winners (left to right) are Matt Vercollone of Verc Car Rental, Todd Foss of Grace Bay Car Rentals, Richard Wilcox of Enterprise Holdings and TJ Sammut of Bandago Van Rental. Photo by Amy Winter.
2 min to read
The 2014 Professional of the Year Awards winners (left to right) are Matt Vercollone of Verc Car Rental, Todd Foss of Grace Bay Car Rentals, Richard Wilcox of Enterprise Holdings and TJ Sammut of Bandago Van Rental. Photo by Amy Winter.
Have you recognized your champion yet?
It’s time to once again celebrate the unsung heroes of the auto rental industry who make a difference professionally and personally every day. Entries are being accepted for the 2015 Auto Rental News Professional of the Year Awards. The deadline for applications is Sept. 18.
Presented by American Express, the Auto Rental News Professional of the Year Awards honor associates who demonstrate and promote outstanding customer satisfaction within the car rental process from auto rental companies worldwide.
Click here to fill out an application for the 2015 Professional of the Year Awards, view the prospectus and access a link to news coverage of last year’s winners. This year, the questions have been shortened to streamline the application process.
Three winners will be named Professional of the Year — one each from the following car rental business categories: Corporate, Independent and Franchise.
“The Professional of the Year Award has become an important industry accolade,” said Chris Brown, executive editor of Auto Rental News. “With that in mind, nominating your associate for a Professional of the Year Award will enhance your associate’s investment in your company.”
The Professional of the Year trophies. Photo by Amy Winter.
A panel of five judges will evaluate entries based on five areas of performance criteria: customer service, operations management, sales, leadership and industry and community involvement. Three winners will be named Professional of the Year — one each from the following car rental business categories: Corporate, Independent and Franchise.
Auto Rental News is pleased to announce that last year’s panel will be returning to judge the 2014 awards. The judges are: Sharon Faulkner, executive director of ACRA (American Car Rental Association); Diane J. Clancy, director of ACRISS (Association of Car Rental Industry System Standards); Leslie Pujo, attorney/owner at LaPlaca Pujo, PC; Ziad Khoury, founder and president of the Frontline Performance Group (FPG) and Chris Brown, executive editor of Auto Rental News.
Winners will be recognized at an awards ceremony during the fourth annual Auto Rental Summit, Nov. 9-10, at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla. The winners will also be featured in an article in Auto Rental News and online at www.AutoRentalNews.com.
More Rental Operations
Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →