ICRS 2023 Agenda Announced
The session lineup is complete for this year’s International Car Rental Show! Here’s what attendees can expect for the 2023 conference.

Session topics this year span vehicle acquisition, customer service, chargebacks, claims, revenue management, remarketing, p2p rentals, succession planning, employee retention, legal updates, and much more.
Photo: Canva
It’s ready; check out the just-announced agenda for this year’s International Car Rental Show, convening April 16-18 once again at the Paris Las Vegas.
As the premier event for the car rental industry to connect, a carefully crafted agenda has been planned to keep all kinds of operators and suppliers in the loop about what’s to come and how to maintain your competitive edge. Attendees can gain access to numerous topics in educational sessions, network with peers and though leaders, meet with vendors in the expo hall, and take part in even more special activities during the show.
2023 ICRS sessions include:
Car Rental, an Investment View Market
Opening Keynote: From Ownership to Usership - How Car Rental Can Thrive in the New Mobility Landscape
How to Buy and Sell Rental Cars in a Deflating Market
Managing Risk, Chargebacks, and Fraud
Succession Planning: ESOP, Private Equity, or Strategic Buyer?
Driving Positive CSI: A Data-Analytics Approach to Improving the Customer Experience
Plaintiff's Counsel Confessions: Managing Risk & Catastrophic Personal-Injury Claims
Taking Revenue Management to the Next Level
Day 2 Keynote: Projections for 2023: Economy, Market Conditions, Pricing & Inventory
Maximizing Revenues & Driving Efficiencies in the New Digital Landscape
EV Rentals: An Operator's POV on Planning & Execution
P2P To Direct Rentals: Making the Leap
Remarketing Trends
How to Start, Maintain, and Grow a Car Rental Company
How to Hire and Retain Great Employees for 2023
Legal Update 2023 - Keep Up or Face the Consequences: The Intersection of Privacy, Vehicle Rental Laws, and New Technology
Closing Keynote: Independent Car Rental: A Global Outlook
LatAm concurrent sessions include:
Women in LatAm Car Rental: Celebrating Success, Solving Challenges
LATAM Car Rental 2023: Digital Transformation & the New Customer Experience
Managing the High-Mileage Rental Fleet
Check out the full agenda online HERE.
Not to mention a welcome reception, first-timer's orientation, ACRA's opening keynote, lunches, networking breaks, exhibit halls, an evening reception, breakfast, lunches, Impact Award presentation.
It’s not too late to sign up! The early bird discount ends on March 16.
More Rental Operations

Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
ICRS 2027 Opens Call for Papers
The International Car Rental Show seeks session proposals on the business, operational, and technology issues facing car rental operators. Submissions are due Jan. 15.
Read More →
Turo to Launch Vehicle Delivery Service
Turo Delivered will let travelers search for vehicles that hosts can deliver directly to hotels, homes, airports, train stations, and other locations.
Read More →
Palm Beach Airport Code Change Creates Car Rental Distribution Gap
A test of rental searches under the old PBI and new DJT airport codes returned largely different sets of brands and vehicles, highlighting a potential distribution problem for rental operators.
Read More →
U-Save Continues Dominican Republic Expansion with Launch in Punta Cana
The new franchise location builds on U-Save’s existing Santo Domingo operation and will begin taking reservations for October 2026.
Read More →
When AI Books the Rental Car, Who Controls the Sale?
As AI moves from comparing rental rates to completing transactions, operators need to understand how travelers find, interpret, rank, and ultimately see their offers. (Part 2 of 2.)
Read More →
European Booked Car Rental Rates Fell 5%, Results Varied by Country
Ireland, Cyprus, and the United Kingdom saw steep declines, while booked rates rose in Poland and Hungary.
Read More →Is It Time to Rethink Rental Categories?
As traditional economy and compact cars disappear from the market, longtime rental operator Mike DeLorenzo asks whether the industry’s familiar vehicle categories still make sense — and what operators need to rethink along with them.
Read More →
